Refund & Cancellation

Refund & Cancellation

We want you to book and buy with confidence.

Cancellations

Bookings can be cancelled or amended subject to the timelines communicated at the time of booking. Deposits may be non-refundable where third-party permits or stock have been committed on your behalf.

Refunds

Approved refunds are issued to the original payment method. Please allow a few business days for processing.

How to request

Email bookings@silverbacksafaris.com or call +256 700 000 000 with your order reference and we'll help.